Refund and Returns Policy

In order to save ourselves from scammers and continue this Money Back Guarantee for loyal cus-tomers, we do want to make sure that:

The candidate prepared for the examination and spent at least 7 days studying our materials.
The Candidate didn’t skip the examination due to personal problems.
You have purchased the product from us within the last 90 days.
Outdated Exam materials are not valid for claim. Candidates who use our outdated materi-als to attend the Exam, which is already updated by Marks4sure Team, have no right to make Claims.
The guarantee does not apply to “non-proctored” exams, i.e. exams available online without a proctor.
Our Guarantee Policy does not apply to Adobe, Peoplecert, ITIL, F5 Networks, SAP, Nu-tanix and Oracle exams but you get in replacement for any other exam or Credit will be add for next purchase.
Retired exam. (For customers who use our current product to attend the exam, which is al-ready retired.)
If you have got the product sold at a reduced price or obtained it for free, then there is no refund claim.
The refund option is not valid for Bundles / Packages, and thus, a Guarantee cannot be claimed on such purchases.
For the above cases and some others which do not appear but are involved with the guaran-tee policy, Marks4sure.com reserves All Rights for the explanation regarding Claims.

hot vendors