Payment Refund Policy

In order to save ourselves from scammers and continue this Money Back Guarantee for loyal cus-tomers, we do want to make sure that:

  • The candidate prepared for the examination and spent at least 7 days studying our materials.
  • The Candidate didn’t skip the examination due to personal problems.
  • You have purchased the product from us within the last 90 days.
  • Outdated Exam materials are not valid for claim. Candidates who use our outdated materi-als to attend the Exam, which is already updated by Marks4sure Team, have no right to make Claims.
  • The guarantee does not apply to “non-proctored” exams, i.e. exams available online without a proctor.
  • Our Guarantee Policy does not apply to Adobe, Peoplecert, ITIL, F5 Networks, SAP, Nu-tanix and Oracle exams but you get in replacement for any other exam or Credit will be add for next purchase.
  • Retired exam. (For customers who use our current product to attend the exam, which is al-ready retired.)
  • If you have got the product sold at a reduced price or obtained it for free, then there is no refund claim.
  • The refund option is not valid for Bundles / Packages, and thus, a Guarantee cannot be claimed on such purchases.
  • For the above cases and some others which do not appear but are involved with the guaran-tee policy, reserves All Rights for the explanation regarding Claims.

      Contact us at {} for questions related to refunds and returns.